Frequently Asked Questions

Where are you located?2023-07-24T14:06:56+10:00

I am located in Barden Ridge (Sutherland Shire) and Corlette (Port Stephens) NSW 

Do you charge a travel fee? 2023-07-24T14:08:02+10:00

Your session fee includes travel within Port Stephens or Sutherland Shire. 
Small travel fees will be incurred for travel beyond those areas.

Who will be taking my photos?2023-07-24T14:08:48+10:00

I will be! That’s right. Natalie Grounds Photography is owner operated. Your photography session will be taken by myself (Natalie)
If you have chosen a second photographer option. I have joined up with Sophie Brown and Renee Moore. One of these lovely girls (both with 10+ years experience), will be there on your day with me. 
Of course illness or other unforeseen circumstances may arise, in this case, you will be notified and a another photographer will be provided for you in the event I can not make it. Over my 20+ years in the business, this has only happened once. 

What makes your photography business different to others? 2023-07-24T14:10:38+10:00

Every photographer is different. We all photograph and edit uniquely. My colours I edit, are “true colours”. I do not desaturated or tone images orange. My classic “real colours” will stand the test of time and will never date or go out of fashion. 
WEDDINGS: When choosing a second photographer, their aim is to photograph all your quests, whilst I focus on you and your family members. This makes for beautiful thank you gifts for your guests as well as a treasured keepsake for yourselves. 
Make sure that my style of images and editing is what you are after. 

Portraits only:  Can I choose my package after the photography session?2023-07-24T14:11:42+10:00

Absolutely! Your session will be given the same detail and attention regardless of what package you choose. If you would like to wait to view your images or upgrade your package after the session, that will not be a problem at all. However, If you are thinking of purchasing an album, please advise so I can make sure images are captured in a story telling way for better album presentation. 

Can I share my images on social media?2023-07-24T14:12:30+10:00

Most definitely. I’d love for you to share your images. Once you have your purchased digital images, your images are yours to share wherever you like afterwards. I just ask that no further editing be done to the images. Please respect my artwork and keep the images in their edited format as delivered to you and do not apply additional filters or effects to any / all images.

Can I print my images2023-07-24T14:13:00+10:00

Yes! When purchased digital copies of your images, They are delivered in high resolution Jpeg files. You can certainly print your images. I highly recommend your print your images at professional printing companies, As no liability will be accepted for the quality of the print if you choose to print your images from discount stores such as Officeworks, Kmart etc. You are also welcome to organise printing through the studio.

Portrait sessions: Can I choose my images2023-07-24T14:13:55+10:00

An online gallery will be provided for you to view your images. You are then free to use your $100 print credit towards purchases within the online gallery. You may also choose to order any additional images.
If you pre-ordered a digital download, a discount code will be provided to you to download ALL of your images. 
(Watermarks removed)

Weddings: Can I choose my images2023-07-24T14:14:18+10:00

You will receive all of the images in the image gallery, high resolution via direct download. (Watermarks removed)
Upgrade to have your images supplied on a personalised USB. 

When will my photos be ready?2023-07-24T14:14:58+10:00

You will gain access to view your images on the image gallery:
Portraits: 14 days
Weddings: 30 days
Videography: 8 weeks

To obtain print products and albums can take up to 6 weeks (depending on the products purchased)

How do I book?2023-07-24T15:33:33+10:00

Contact me through the on-line form

Weddings: Deposit required of $500 at the time of booking, with the balance due 14 days prior to your wedding

Portraits: $250 session fee is due to secure your date with any balance of packages or extras due on the portrait date.

Do you have a question?2023-07-24T14:16:21+10:00

An information email will be provided with all the details of your session after your booking is confirmed, but if you have any other questions do not hesitate to contact me.

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